The Easy Guide to Resolve QuickBooks Error 15222
QuickBooks error 15222 is generally associated with payroll and shows up when the user tries to download QuickBooks desktop and payroll update. Incorrect configuration of the Internet Explorer and inability to verify the digital signature are the main reasons behind the error. The error might also occur due to antispyware and anti-adware programs, so we suggest not to use virus protection software on your workstations that you can’t update. Read the blog until the end to get detailed information on QuickBooks error 15222, its causes and quick fixes.
If you need any technical assistance to fix QuickBooks error 15222, then talk to the certified QuickBooks expert’s team by giving us a call at our customer support number +1 800-579-9430
What triggers QuickBooks error 15222?
Following are the major causes behind the error:
- The Internet Explorer is unable to register a digital signature.
- The anti-virus programs installed on the computer blocks the QuickBooks Desktop update seeing it as a threat.
- Internet Explorer is not set as the default browser.
- QuickBooks payroll subscription has been expired.
Given below are the solutions to fix the error.
Quick Ways to Fix QuickBooks error 15222
Given below is a list of fixes for the error. We suggest downloading the latest tax table after every solution:
Solution 1. Reinstall Digital Signature certificate
The following steps will guide you through installing the digital signature certificate again:
- First, you need to close QuickBooks.
- Search for QBW32.exe file. Its location is C:\Program Files\Intuit\QuickBooks.
- Now, right-click QBW32.exe and choose Properties.
- Move to the Digital Signature tab.
- Make sure Intuit, inc is marked in the signature list.
- Select Details.
- When the Digital Signature Details window appears, click View Certificate.
- When the Certificate window appears, click Install Certificate.
- Keep clicking Next until Finish appears.
- Restart your system and then open QuickBooks.
- Try to download the update again.
If you still get the error, move on to the next solution.
You may also read QuickBooks error 6000 83
Solution 2. Set Internet Explorer as the default browser
The following steps will help set the default browser to Internet Explorer:
- Close QuickBooks if it is open.
- Open Internet Explorer.
- Select the Tools menu and then Internet Options.
- Move to the Programs tab.
- Go to the Default Web Browser section and select the Make Default button.
- Click OK.
Solution 3. Check QuickBooks payroll service key
With the help of the following steps, you can verify if the QuickBooks payroll service key is accurate or not:
- Open QuickBooks.
- Select Employees and then My Payroll Service.
- Click the Manage Service key.
- Click Edit.
- Verify the Service key.
- Click Next and then Finish.
If the error continues, move on to the next solution.
Solution 4. Try to edit Internet Explorer options
- Open Internet Explorer.
- Click Internet Options, then Security tab.
- Go to Security tab and choose Trusted sites.
- Click Site and then add quickbooks.com and .intuit.com.
- Click Close and then Apply.
- At last, click OK.
This blog has covered basic troubleshooting steps to get rid of QuickBooks error 15222. We hope you find them effective. If you face any trouble performing the steps, contact the QuickBooks technical support team by calling us on our helpline number +1 800-579-9430.
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